Our Privacy Policy

We respect your privacy are are committed to protecting your personal information.

This privacy policy outlines how VOGTA (also referred to as “we”, “us” or “our”) collects, uses, shares and protects personal data collected from you (“your”, “user”, “visitor”, “customer” or “client”) through the use of our website and services. It also explains your rights regarding the personal data we hold.

We keep our privacy policy under regular review and reserve the right to update it at any time and for any reason. Please return to this page should you wish to review the latest version of our privacy policy. The link to this document is available in the footer of our website.

This page was last updated in February 2021.

Our Privacy Policy should be read together with our Cookie Policy as well as our Terms and Conditions.

Who We Are

VOGTA is a limited company registered in England and Wales. Our company number is 12211006 and our registered office address is at 2 Harris Close, Frome, Somerset, United Kingdom, BA11 5JY. We are a Marketing & IT Consultancy specialising in Digital Transformation projects.

Should you have questions or require assistance, please complete the enquiry form located on our Contact Us page.

What User Data We Collect

We only collect personal information from users if it’s absolutely necessary or if we have valid reason to do so.

The list below shows the different kinds of data and types of information we may collect from you.

  • Identity data, e.g. title, first name, last name
  • Contact data, e.g. email address, phone number, postal address
  • Employment data, e.g. job title, employer name, industry
  • Transaction data, e.g. payment details, info about transactions and purchases
  • Technical data, e.g. IP address, device and browser details, location data
  • Profile data, e.g. usernames and passwords, account information, preferences
  • Usage data, e.g. website interactions, visit statistics, advert engagement
  • Aggregated data, e.g. demographics, interests, statistical data
 

The exact details collected depend on the type of interaction and level of engagement you have with our business.

We do not collect any Special Categories of Personal Data, such as details about your race, ethnicity, political opinions, etc. Nor do we collect any information about criminal convictions and offences. Finally, our website is not intended for children and we do not knowingly collect data relating to children.

How We Collect User Data

There’s a number of ways in which we may collect your personal data which can be split into three main categories, which are direct interactions, automated processes and third-party sources.

Direct Interactions

The most common scenario that leads to us storing someone’s personal details is when this someone has a direct interaction with us and provides us with these details. We never ask for more information that we require.

You may provide us with your personal details by doing one of the following:

  • Completing a web form on our website
  • Talking to us via email, social media, post or in person
  • Creating an account on our website
  • Placing an order for one of our products or services
  • Subscribing to our services or publications
  • Signing up for our newsletter or other marketing collateral
  • Entering a competition, promotion or survey
  • Responding to a marketing campaign
  • Leaving your details in comments on our blog
 

Automated Processes

When visiting our website, there’s an automated exchange of information taking place between your browser and our server.

We collect some of this data. This includes:

  • Technical details of your visit provided by your browser
  • Data automatically logged by the web server
  • Information collected through cookies, tracking pixels and other tracking technologies
 

Third-Party Sources

We may supplement the information collected from you with data provided to us by third parties. 

  • Companies providing services to us
  • Business partners and affiliated third-party companies
  • Our sister companies and subsidiaries
  • Publicly available sources
 

Why We Collect User Data

We may collect and use your personal details for a number of different reasons, which include:

  • Ensuring we hold up-to-date information about you
  • Responding to your enquiries and fulfilling your requests
  • Processing orders and completing transactions
  • Creating and maintaining user accounts
  • Carrying out our contracts with you
  • Performing business activities as needed
  • Sending newsletters and marketing materials
  • Entering users in sweepstakes, contests, or surveys
  • Analysing usage behaviour patterns to enhance our website
  • Evaluating and improving our products and services
  • Conducting general business analysis
  • Resolving disputes and troubleshooting problems
  • Verifying your identity and preventing fraudulent activities
 

How We Process User Data

We always make sure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights.

We will only process your personal data if at least one of the following basis applies:

  • You have given consent to the processing of your personal data
  • Processing is necessary for the performance of a contract
  • Processing is necessary to comply with a legal obligation
  • Processing is necessary to protect your vital interests
  • Processing is necessary for the performance of a task carried out in the public interest
  • Processing is necessary for the purposes of the legitimate interests
 

Who We Share User Data With

We may share your information with third parties that perform services for us or on our behalf, including:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting and IT services
  • Customer support
  • Marketing and advertising services
  • Product and service design
  • Event organisers
 

In addition to third-party service providers, we may also share your details with our:

  • Business partners
  • Affiliated third-party companies
  • Sister companies and subsidiaries
  • Investors and buyers, e.g. when selling the company or its assets
 
If we get acquired by or merged with another company, or decide to sell a portion of our assets, some of your information may get transferred over to the new entity. If we go out of business or enter bankruptcy, your information may become an asset acquired by a third party. Should such transfers occur, the new entity may decline to honour commitments made in this privacy policy.

How We Protect User Data

Data security is of great importance to us. 

We have put in place a number of physical, technical and managerial procedures to protect your data against unauthorised or unlawful processing and to prevent accidental loss, destruction or damage. These include:

  • Limiting access to your personal data
  • Using trustworthy service providers and products
  • Taking suitable precautions when transmitting data
  • Establishing appropriate procedures in case of data breach
 
Some of our partners and third parties are based outside of the European Economic Area (‘EEA’). Whenever we transfer your personal data out of the EEA, we make sure that your data is secure and that the organisation receiving your details has either adequate data protection laws in place or we’ve agreed to standard data protection clauses with them, in accordance with European Commission’s directives.
 
Please be aware that despite our efforts to protect your personal information, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. As such, we cannot guarantee complete security if you provide personal information.

How Long We Store User Data For

The period for which we may retain data about you will depend on the purposes for which the data was collected. We are committed to keeping your personal information only for as long as is necessary, which is usually the life of our relationship and up to a period of seven years after our relationship have ended. We may keep your personal data for a longer period where it is necessary for legal, regulatory or operational purposes.

External Links on Our Website

Our website may contain links to third-party sites or applications that are not provided, maintained or in any way affiliated with us. We always carry out extensive due diligence to ensure the sites we link to are trustworthy and reliable. However, we take no responsibility for the content, security practices and privacy policies of these websites and cannot protect your data or guarantee its safety once you leave our domain by clicking on these links. Any information you provide on these third-party sites is not covered by our privacy policy and we advise you refer to individual privacy policies of the sites you visit.

Automated Data Processing and Profiling

We do not make any automated decisions when processing or profiling your data, e.g. through the use of Artificial Intelligence.

All the processes your personal data may undergo are carried out by humans.

Know Your Rights

We adhere to all the rules and regulations, and will always respect your rights to the following:

  • Accessing the personal data we hold about you
  • Correcting the data we hold if proven inaccurate
  • Requesting deletion of the data (unless not allowed for legal reasons)
  • Restricting or objecting to our processing for direct marketing purposes
  • Withdrawing any consent you’ve given us to use your personal data in a specific way
  • Requesting a review of any automated decision made by technology
 
Should you wish to exercise any of the above rights, please do not hesitate to contact us.